Terms & Conditions




Last updated: 07/01/21

  • Please arrive on time for your appointment and alone.
  • I am unable to allow you to bring anyone with you to your appointment.
  • If you arrive early you will need to wait outside until your appointment time.
  • Bring as little belongings with you as possible. 
  • No Walk ins will be allowed. Pre-booked Appointments only.
  • Face Masks must be worn all at times.
  • Please arrive wearing a Mask and please sanitize your hands on arrival using our automatic sanitizing machine at our reception desk as you enter.
  • Please avoid touching your belongings once this has been done.
  • Please arrive without any makeup on for Lash and brow treatments.
  • I will temporarily be unable to allow use of the toilet. Sorry for any inconvenience this may cause.
  • Please re-arrange your appointment if you or any household members are displaying symptoms of the virus.
  • I require a minimum of 48 hours’ notice for all cancellations.
  • Appointments will be spaced out more as I will need time to clean and sanitize the salon between each client.
  • I encourage everyone to either pay by card or bank transfer where possible. Cash will be accepted but only if you have the exact amount.
  • I will be sending out a reminder message of your appointment 48 hours prior with a small Covid-19 questionnaire – This must be completed and sent back the night before your appointment.(LINKS BELOW)
  • I will be wearing full PPE at all times and changing between each customer.
  • I will be using disposable Towels, Couch bed covers & beauty tools where possible.
  • I will be having a 30 minute break between each client to air the salon, clean all surfaces that have been touched, disinfect tools, change bins and take a short break from my mask.

Thank you for taking the time to read through all the new measures that will be in place when we re-open. If you have any questions or concerns please get in touch any time


To help reduce unnecessary contact, all consultation and consent forms will now need to be completed online. These forms will be sent out to you as soon as your appointment has been confirmed and must be returned before your appointment otherwise we will not be able to go ahead with your treatment. Thank you for your understanding but this is to ensure the health and safety for all parties to stop the further spread of the COVID-19 virus.

Beauty Treatments Consultation Form (CLICK HERE) 

COVID-19 Questionnaire Form (CLICK HERE)


A £10 non-refundable booking fee is required at the time of booking your appointment, this is payable via bank transfer. Once payment has been received you will receive a confirmation of booking via text message.

When booking in for a treatment we have a 48 hour cancellation policy in place. We kindly request 48 hours notice when cancelling or rescheduling your appointment. Failure to do so will result in you loosing your booking fee and you will be required to pay again when making another appointment.

Gift Vouchers are valid for 3 months from the day of purchase and may not be combined with any other offer.  Gift vouchers are fully refundable up to 7 days from purchase, after 7 days unfortunately your gift voucher is non-refundable.