Terms & Conditions
COVID-19
SALON RULES AND REGULATIONS
Last updated: 3/02/22
- Please arrive on time for your appointment and alone.
- If you arrive early you will need to wait outside until your appointment time.
- Pre booked Appointments only.
- As you enter the salon please sanitize your hands.
- Please arrive without any makeup on for Lash and brow treatments
- Please re-arrange your appointment if you or any household members are displaying symptoms of covid-19.
- If you have tested positive for Covid-19, please allow 10-14 days after testing positive before re-scheduling your appointment.
- I require a minimum of 48 hours’ notice for all cancellations. (please see below)
- All consultation forms will be required to be completed online.
- IMPORTANT: If you have been recently vaccinated within the last 2 weeks, we will be unable to do a patch test for any brow or lash treatments until the 2 weeks have passed, this also includes eyebrow waxing. The same goes for if you have had covid-19 within the last 2 weeks we will need to wait 2 weeks before we can patch test or carry out any brow or lash treatments.
Thank you for taking the time to read through our T&Cs. If you have any questions or concerns please get in touch any time.
BEAUTY CONSULTATION FORMS & COVID-19 QUESTIONNAIRE
To help reduce unnecessary contact, all consultation and consent forms will now need to be completed online. These forms will be sent out to you as soon as your appointment has been confirmed and must be returned before your appointment otherwise we will not be able to go ahead with your treatment. Thank you for your understanding but this is to ensure the health and safety for all parties to stop the further spread of the COVID-19 virus.
Beauty Treatments Consultation Form (CLICK HERE)
COVID-19 Questionnaire Form (CLICK HERE)
Beauty Declaration Form (CLICK HERE)
APPOINTMENTS & CANCELLATION POLICY
A non-refundable booking fee is required at the time of booking your appointment, this is payable via bank transfer. For treatments under £20 a £5 booking fee will be required and for treatments £20 and over a £10 booking fee will be required. Once payment has been received you will receive a confirmation of booking via text message. Please note booking fees must be paid within the first 24 hours of requesting an appointment to secure your booking.
When booking in for a treatment we have a 48 hour cancellation policy in place. We kindly request 48 hours notice when cancelling or rescheduling your appointment. Less than 48 hours notice will result in a charge equal to 50% of the reserved treatment service amount.
Gift Vouchers are valid for 3 months from the day of purchase and may not be combined with any other offer. Gift vouchers are fully refundable up to 7 days from purchase, after 7 days unfortunately your gift voucher is non-refundable.
First time I’ve ever had my nails done. Decided to treat myself as I’m was going on holiday. Very welcoming and easy to talk to. Explained everything from start to finish. Lovely experience would definitely recommend !!!
I have only just started going to Danielle recently & she is very professional & welcoming. There are so many colours & glitters to choose from you never get bored! I am always so happy with my nails & how well they last. Definatly would recommend Danielle to anyone as she takes such pride in her work!
I love having my nails done by danielle they always look so lovely and she has such a wide collection of colours to choose from!
Highly recommend, welcoming atmosphere & friendly service. Professional products - Amazing results.
The best CND Shellac manicures and pedicures in southend, mine last for weeks.
Thank you Danielle really impressed with my shellac nails and manicure very professional and a lovely lady . And my nails lasted 4 weeks! defo would recommend you to all my family and friends
Had cnd shellac manicure done by Danielle 3 times now and she is amazing very professional always arrived on time at my house and she is very friendly. Love my nails will not be using anyone else but hartes beauty from now on
Had a lash lift & tint yesterday , I really noticed it and my lashes stand out a lot more , thank you so much Danielle!
Lovely friendly and clean very professional
Was very happy with my shellac treatment on my hands and feet. Danni is super professional and makes you feel welcome.
Friendly Professional Perfect spray tan and nails.
I had a lovely pedicure with Danielle this week. Lots of lovely colours to chose from. Absolutely love the end result
Beautiful artistic nails, lovely room, great coffee, best of all lovely lady v chatty and relaxing x also had waxing, would recommend Danielle at Hartes x
The best manicure and pedicure I have ever had! I have been going to Danielle ever since she has opened. I work difficult hours but Danielle always works around me. Danielle is so welcoming and makes you feel so relaxed and pampered! I couldn't recommend her enough
Ive had my eyebrows waxed & tinted also had a pedicure & manicure and my eyelashes tinted & permed. All i can say is that a fantastic treatmenat and service. Hartes beauty is the place to go,i felt so at home and cosy. Cant wait to go back. Hot drinks with biscuits its the small things that count. So clean and fresh. I recommend Hartes Beauty to anyone who is looking for a wonderful service & treatment.
Had my nails done by Danielle as a gift from a friend, amazing!!!! Almost 3 weeks in and they are still shiny, glossy, absolutely no chips and I'm still getting comments on how nice my nails are. Super service.